Great-West Life Flexbox Access Agreement

To complete the registration process you must read and agree to the following terms and conditions. In this Agreement, “you” includes yourself and the corporation or other entity that you represent in applying for group insurance using Flexbox.

The online information and services available to you via Flexbox are governed by this Great-West Life Flexbox Access Agreement (the "Agreement"). Please read the terms and conditions carefully, as by registering for Flexbox, you will be deemed to have agreed to them. The terms and conditions of this Agreement are subject to change without notice to you, so we recommend that you review it regularly. If you do not agree with the terms and conditions set forth in this Agreement, do not register for Flexbox.

By registering for Flexbox, you are also confirming that the information that you have entered to confirm your identity in the registration process belongs exclusively to you and that you are registering only your own account.

Access and use of Great-West Life Flexbox

  • Great-West Life authorizes you to access and utilize Flexbox solely for the purpose of transacting business with Great-West Life. In order to register, you must have reached the minimum prescribed age in the jurisdiction in which you reside. Great-West Life reserves the right to suspend or terminate any services provided under Flexbox if you violate any of the terms or conditions of this Agreement. You are authorized to access and utilize Flexbox only on behalf of corporations or other entities that are located in Canada outside of Quebec.
  • Any information or transaction accessed, transmitted or performed through Flexbox which is related to any third-party product or service shall be subject to any terms, conditions or restrictions applicable to such product or service.

Use of email address and password

  • Upon registration, you will select an email address and password which shall constitute your electronic signature ("Electronic Signature") when you use Flexbox. You acknowledge and agree that your Electronic Signature is the legal equivalent to your written, signed instructions and you authorize Great-West Life, any of its affiliates, or any other third-party as applicable, to execute any instructions which are provided pursuant to your Electronic Signature. You represent that you have full authority to bind the corporation or other entity that is applying for group insurance using Flexbox, and that your Electronic Signature will be effective to bind that corporation or entity.
  • You agree to take appropriate security measures to protect the confidentiality of your Electronic Signature, including those listed below in the 'Your responsibility' section of this Agreement, and to prevent any misuse of your information. You agree to notify Great-West Life immediately if the confidentiality of your email address or password has been compromised or if there has been unauthorized use of your Electronic Signature.
  • You agree that the web pages you access shall constitute written documents. This means when you follow online instructions and click or otherwise electronically activate "accept", "register", "submit", "continue", "ok" or any other similar buttons on such pages, except as otherwise specifically indicated, these carry the same legal effect as if you had signed and delivered hard copy versions of the documents to Great-West Life.
  • Great-West shall not be required to verify the actual identity or authority of any user of your Electronic Signature. You agree to be liable and hold Great-West Life harmless for any loss caused as a result of or in connection with: (i) any authorized use of your Electronic Signature, and (ii) any unauthorized use of your Electronic Signature that results from your failure to protect the confidentiality of your Electronic Signature, including but not limited to any transaction performed, or information obtained through such use.

Availability

  • Flexbox, in whole or in part, may periodically be unavailable to you in order to allow for maintenance or updates, or due to other causes, including causes beyond the control of Great-West Life. Further, any or all of the Flexbox services may change at any time, with or without notice to you.

Your responsibility

You have an important role to play in ensuring your login information is kept safe.

  • Your password must be kept confidential; do not share it with anyone and take precautions that no one can see your login information when logging on.
  • Do not create a password that would be obvious or easy to guess (e.g., '12345' or 'password').
  • Memorize your password. If you must record it on paper, keep it in a safe location and do not store your email address and password together.
  • Change your password from time to time.
  • Do not leave your computer or other electronic device unattended when you are logged on. Always sign off if you are going to be away from your computer or other electronic device, even for short periods of time.
  • Email is not encrypted; therefore, it is not recommended that you send any personal or confidential information to Great-West Life or any third party by email (e.g. password).

Records

  • All transaction records for Flexbox transactions are subject to verification and acceptance by Great-West Life. Such records, whether electronic or otherwise shall be conclusive and binding on you for all purposes in the absence of clear proof that the records of Great-West Life are incomplete or incorrect.

Cancellation of Flexbox

  • You may cancel your access to Flexbox at any time by providing Great-West Life at least thirty (30) days’ prior written notice.
  • Great-West Life may cancel any or all of the services provided by, or your access to, Flexbox at any time without notice to you. Great-West Life shall not be liable for any loss, damage or inconvenience that may result from cancellation.

Flexbox terms of use

General

  • This Agreement shall be governed by the laws of the Province of Manitoba and the laws of Canada applicable therein and you agree to attorn to the jurisdiction of the Province of Manitoba.
  • If there is any inconsistency or conflict between the terms and conditions of this Agreement and those of any predecessor agreement relating to any access method offered by Great-West Life, this Agreement will prevail.
  • This Agreement is binding on you, your heirs, executors, administrators, legal representatives, successors and assigns.
  • If any provision of this Agreement is determined to be invalid or unenforceable, in whole or in part, such invalidity or unenforceability attaches only to such term or condition and all other terms and conditions shall continue in full force and effect.